Services

Facility Support/Managed Services

Every organization has essential support functions, which often continue in the background, that help the enterprise operate efficiently and thereby facilitate ongoing, mission-critical activities. VMD specializes in providing these services in support of smooth and seamless day-to-day operation. Among these services are:

• Facility Help Desk/Call Center Operations
  • - Receiving, tracking, and processing services requests and providing effective problem resolution
  • - Scheduling, de-conflicting and arranging meeting rooms
• Warehousing Services
  • - Receiving, inspecting, storing and distributing equipment and supplies
  • - Bar coding equipment to facilitate location tracking
• Forms Fulfillment
  • - Receiving, processing, and fulfilling requests for standard and specialized forms
  • - Maintaining minimum inventory levels and providing re-order notification
• Mail Operations
  • - Full-service support for incoming, outgoing and interoffice items
  • - Receipt, tracking and delivery of accountable items such as Certified and Registered Mail
  • - Processing and posting outgoing domestic and international items
• Logistics/Laborer Support
  • - Supporting office moves and delivery of equipment and supplies
  • - Disassembly/re-assembly of systems furniture
  • - Supporting conference/meeting room setup/restoration
  • - Delivering, setting up and supporting use of audiovisual equipment
• Asset/Inventory Management
  • - Supporting day-to-day asset tracking and inventory, and providing required capital asset depreciation reports
  • - Overseeing annual inventory of total agency assets and providing financial audit coordination
• Financial Operations
  • - Accounting services, including reconciliations and General Ledger support
  • - Fiscal technical and records support, including invoice and budget/funding data preparation and tracking
• Security Operations
  • - Suitability assessment and review support
  • - Clearance and visit processing
• Travel Support
  • - Working within the Defense Travel System (DTS)
  • - Preparing travel requests, trip reports, and reimbursement requests
  • - Processing travel reimbursements
  • - Protocol Office support for movement of high-level military/political personnel